This Privacy Policy clearly explains how your personal data is collected, stored, and protected on bv999. We never sell your data.
Welcome to bv999. When you use the bv999 platform — whether through the website, mobile app, or any other channel — some information is provided by you directly, while other information is generated automatically. This Privacy Policy explains exactly what we do with that information.
The bv999 Privacy Policy is built in line with Bangladesh's data protection laws and international best practices. We believe your personal data belongs to you — bv999 uses it only to provide services, nothing more.
This policy applies to all bv999 services, including online gaming, Live Casino, fish games, Sports Betting, game lobby, and all mobile app activities.
Bv999 only collects information that is genuinely necessary to provide its services. Requesting unnecessary data is against our policy. A breakdown by category is provided below.
Bv999 uses the data it collects solely for specific, defined purposes. No information is ever used for anything beyond those purposes. The full list of intended uses is clearly outlined below.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, email, password | Contractual Requirements |
| Identity Verification (KYC) | ID document, date of birth | Legal Obligations |
| Payment Processing | Payment details, balance | Contractual Requirements |
| Fraud Prevention | IP address, device, transaction history | Legitimate Interests |
| Customer Support | Contact details, account history | Contractual Requirements |
| Promotional Offers | Email, gaming history | Your Consent |
| Legal Compliance & Reporting | All transaction data | Legal Obligations |
Bv999 maintains full transparency in any automated decision-making involving your data. While automation is used for fraud detection, all final decisions are made by a human.
Bv999 uses industry-standard technology to protect your data. Our security is structured in multiple layers, so that even if one layer is compromised, your information remains safe.
Bv999 uses cookies on its website and app. Cookies are small text files stored on your device. They help improve your experience and maintain the security of the platform.
You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies will prevent you from logging in or playing on bv999.
As a bv999 user, you have important rights over your personal data. To exercise any of these rights, please contact our support team.
Bv999 ensures you have full control over your personal data. The following rights belong to you.
You may request a copy of all the data we hold about you. A complete copy will be sent to you within 30 days.
If any of your information is incorrect or incomplete, you may request a correction. Once verified, it will be updated within 7 business days.
If you close your account, bv999 will delete your personal data beyond what is legally required to be retained. For legal reasons, certain data may be kept for up to 5 years.
You may request a copy of your data in a machine-readable format (JSON/CSV) for easy transfer to another service.
In certain circumstances, you may request that we restrict the processing of your data — particularly while an investigation is ongoing.
You may withdraw consent at any time for data processed on the basis of your consent, such as marketing emails.
Bv999 does not retain your data longer than necessary. Data is kept while your account is active. After closure, certain information may be retained for a legally defined period to meet regulatory requirements.
Bv999 strictly does not serve anyone under 18. Age is verified at registration, and KYC documents may be requested in any case where there is doubt.
We never knowingly collect personal data from minors. If a parent or guardian believes their child has created an account on bv999, please contact us immediately — we will close the account and delete all associated data.
Bv999 may update this Privacy Policy as needed. For significant changes, advance notice will be sent to your registered email and a notification will be posted on the platform.
Continued use of our services after any changes are made will be considered acceptance of the updated policy. We recommend reviewing the Privacy Policy regularly and checking the "Last Updated" date at the top of the page.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection team.
We don't just write policies — we live by them every day. Here are the 6 core pillars of privacy protection at bv999.
Bv999 never sells your personal data to third parties. Your name, phone number, and email are never used for commercial purposes. This is our core commitment.
All your data is protected with 256-bit AES encryption — the same standard used by the banking sector.
You have the right to view, correct, delete, or transfer your data to another platform. bv999 will never deny you access to your own information.
Bv999's systems undergo regular security audits by independent third parties. Any vulnerabilities identified are addressed immediately.
Bv999 only collects the minimum information needed to deliver its services. Asking for unnecessary personal data goes against our policy.
If your data is ever compromised for any reason, bv999 will notify you by email within 72 hours as required by law and take all necessary steps.
Find clear answers to the most frequently asked questions about our Privacy Policy, all in one place.
Done reading our Privacy Policy? Go ahead and join bv999 with confidence. Your data is completely safe — we promise.